What is included in a DPROB beta subscription?
Our beta subscription includes access to the software, technical support, and updates. Other options are available upon request.
Can I try DProb before I buy?
A trial period is not provided as standard. If you are still interested in an individual solution, please contact our support team.
Are there student licenses for dProb?
Yes, we offer student licenses for DProb. In order for students to have access, a decision maker at the university must contact our support team to verify the university. After activating the university email domain, all students can register with their university email address and use the software. It is also possible to obtain individual student licenses. Please contact our support here.
Can I cancel my subscription?
Yes, you can cancel your subscription anytime. However, please take into account the notice periods set out in the General Terms and Conditions (GTC), as these determine the effective date of your termination.
Can I export my data from the software if I cancel the license?
Yes, your existing plans and templates are stored locally and will be retained even after the license has been canceled. Please note, however, that these files can only be opened and edited effectively with DProb. In addition, before the license expires, you can export your plans in CSV format so that you can continue using your data.
Will my subscription be automatically renewed?
Yes, the subscription is automatically renewed unless cancelled in due time.
How does license management work in the dProb beta?
In the dProb Beta, you purchase your own license, which allows you to use the software. The subscription is billed monthly and can be canceled at any time. After cancellation, access to the software ends at the end of the current billing period.
When and how do I get software updates?
We are constantly working on the development of our software to provide you with the best possible user experience. We provide regular updates. These include new features as well as improvements and bug fixes so you're always up to date.